Shipping

Shipping Methods & Delivery Times

Domestic Shipping (United States): • Free Standard Shipping: 5-7 business days • Express Shipping: 2-3 business days ($12.99) • Next Day Delivery: Next business day ($24.99)

International Shipping: • Standard International: 7-14 business days ($19.99) • Express International: 3-5 business days ($39.99) • Available to Canada, Mexico, and South Korea

Order Processing • Orders are processed within 1-2 business days • Orders placed after 2 PM EST will be processed the next business day • Business days are Monday-Friday, excluding holidays • You will receive a tracking number once your order ships

Shipping Restrictions • We cannot ship to P.O. boxes • Some items may have additional shipping charges • Certain hazardous materials cannot be shipped internationally • Additional customs fees may apply for international orders

Address Requirements • Customer is responsible for providing correct shipping address • Address changes cannot be made once order is shipped • Additional fees apply for returned packages due to incorrect address

Tracking Information • Tracking numbers are provided via email • Track your order through our website • Contact customer service if tracking information isn't received within 48 hours

Damaged or Lost Packages • Report damaged items within 48 hours of delivery • Lost packages must be reported within 14 days of shipping • Claims will be investigated within 3-5 business days

International Customs & Duties • Import duties and taxes are not included in shipping costs • Customer is responsible for all customs fees • We cannot guarantee delivery times through customs

Holiday Shipping • Order deadlines for holiday delivery will be posted on our website • Extended processing times may apply during peak seasons

[Last Updated: November 18th, 2024]

We reserve the right to modify this shipping policy at any time. Please check our website for the most current information.